Tuesday, June 9, 2009

The customer-focused library

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Another source of ideas, based on research in Illinois public libraries. Read it here.
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2 comments:

Rebecca Murray said...

Hey Ruth,

Love your blog! Just wondering though about this link - it doesn't seem to be working anymore? Any ideas how to get the info.?

Cheers
Rebecca

Ruth Buchanan said...

Hi Rebecca,

Thank you!

I just tried this and it worked for me... maybe you tried on a computer that could have blocked it due to filter/firewall/whatever? Perhaps try a different computer.

All the best,
Cheers
Ruth